Terms & Conditions

At the end of the ordering process, you will be requested to click on "Purchase" to confirm your purchase. Once your order has been confirmed, it will be sent to LOEWE for processing. Your order cannot be modified or cancelled except in accordance with the Terms and Conditions of Sale or with the provisions set out by US law. Confirmation of your order implies your acceptance of the whole Terms and Conditions of Sale. You will be sent an email with the details of your order.

Any data registered by the website will serve as proof of the transactions carried out between LOEWE LLC and its customers.

In the event of a dispute between LOEWE LLC and one of its customers about a transaction carried out on the website, the data registered by LOEWE LLC will be considered as irrefutable proof of the transaction contained therein. On the effective date of delivery, the risks (in particular loss, theft or damage) relating to the Products Delivered will be passed on to you.

The sale of any product through LOEWE's Official online store is subject to these Terms and Conditions of Sale. The offeror is LOEWE LLC (henceforth "LOEWE") with headquarters at 598 Madison Avenue, 6th Floor, New York, New York 10022

Orders to acquire LOEWE products can only be made by natural persons and companies with no intention of resale. Any resale or distribution of LOEWE products purchased from the website is strictly forbidden.

Customer complaint forms can be obtained by emailing us or are available from any Loewe Store.

LOEWE may update these Terms and Conditions of Sale at any time. To place an order through LOEWE's online store you must accept the Terms and Conditions of Sale in force at the time of placing the order.